Last Updated: August 14, 2026
Refund & Cancellation Policy
This Refund & Cancellation Policy explains the general approach of Fathomless LLC to cancellations, refunds, consulting engagements, project management services, and administrative support.
Specific payment and cancellation terms may also be established in a proposal, contract, statement of work, invoice, or separate service agreement.
1. Consulting and Business Services
Fathomless LLC provides services including:
- Operational consulting
- Project management
- Business process optimization
- Administrative support
- Workflow improvement
- Operational strategy
- Business organization
2. Service Fees
Fees may be established through:
- Proposals
- Contracts
- Statements of work
- Invoices
- Service agreements
Payment schedules may include deposits, milestone payments, monthly fees, or other agreed arrangements.
3. Project Deposits
Some projects may require an upfront deposit.
Deposits may be used to reserve resources, conduct initial assessments, begin project planning, or commence services.
Whether a deposit is refundable depends on the applicable agreement and applicable law.
4. Cancellation by Client
Clients may request cancellation by contacting:
If services have already been performed, the amount paid may not be fully refundable.
Any refund will be evaluated according to:
- The applicable service agreement
- Work already performed
- Expenses already incurred
- Third-party costs
- Applicable law
5. Completed Services
Fees for completed or performed services are generally non-refundable unless otherwise agreed in writing or required by applicable law.
This may include:
- Business assessments
- Operational analysis
- Strategy development
- Project planning
- Administrative work
- Consulting sessions
- Project management
- Documentation
- Research
- Other completed professional services
6. Cancellation by Fathomless LLC
Fathomless LLC may suspend or terminate services where reasonably necessary, including for:
- Non-payment
- Material breach of an agreement
- Misuse of services
- Security concerns
- Legal requirements
- Circumstances outside our reasonable control
Any resulting refund will be handled according to the applicable agreement and applicable law.
7. Third-Party Expenses
Projects may involve third-party expenses such as:
- Software subscriptions
- Cloud services
- Hosting
- Scheduling services
- Payment processing
- Business tools
Third-party charges may be subject to the policies of the applicable provider and may not be refundable by Fathomless LLC.
8. Duplicate or Incorrect Charges
If you believe you have been charged incorrectly or more than once, contact us promptly.
Please provide:
- Invoice number
- Payment date
- Amount
- Service or project name
- Description of the issue
Do not send complete credit card numbers by email.
9. Refund Requests
Refund requests should be submitted to:
We may request additional information to identify the relevant project or transaction.
10. Refunds Required by Law
Nothing in this Policy is intended to remove or restrict any mandatory consumer rights or refund rights provided by applicable law.
11. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time.
The latest version will be identified by the “Last Updated” date.
12. Contact Us
Fathomless LLC
9826 Cedar St #29
Bellflower, CA 90706-6968
United States
Email: info@fathombusines.com
Phone: +1 (562) 263-3658